FAQs

What is Shika acupressure mat and pillow set?

The Shika acupressure set is a wellness tool that is used, within the comfort of your home to improve your overall wellbeing. It consists of a mat and a pillow covered in peak spikes or acupressure points. It is designed to provide natural pain relief, reduce stress, and improve sleep quality. 

Does the Shika Mat comes with instructions?

Yes, each Shika set comes with instructions on how to use the mat, especially if you are a first time user, it will guide you how to gradually start for 5-10 mins, then increase your sessions.

Do I get the full set?

Yes, you receive the Shika mat, pillow and storage bag. We do not compromise with quality and believe a full set will offer maximum results.

What is the difference between the premium Natural blue Shika mat set and the Midnight blue set ?

The Premium Natural Blue Shika Set 
70% linen/30% cotton organic fabric

Comes in a gift box ready to be gifted

Organic lavender oil infused inside the pillow, mix with the buckwheat husk to promote deeper relaxation.

The Midnight Blue Shika set

100% Organic cotton fabric

What is the similarities of both Natural & Midnight Shika sets?

  • Same intensity level spikes
  • Natural Coconut inner filling Mat & natural buckwheat husk pillow filling
  • Same thickness to distribute weight across while using the Shika mat.

Does it hurt?

Most people experience will be different. However, it can be uncomfortable at first if you are using on bare skin.  You can start by using a towel or cloth between your skin and the mat to reduce the intensity. You can also start with shorter sessions and gradually increase the time and frequency as your body gets used to the sensation. It is important to listen to your body and stop using the mat if the pain persists or becomes unbearable.

Can I use an acupressure mat and pillow set with other therapies?

Yes, you can use an acupressure mat and pillow set with other therapies, such as massage, yoga, or meditation. It can enhance the benefits of these therapies and provide additional relaxation and pain relief.

Can I use Shika set if I have a medical condition?

We would highly recommend you contact your physician for advice before using this product. It is important to follow the instructions and avoid using it if you have certain medical conditions, such as skin allergies, blood disorders, or pregnancy.

Can I use Shika set during pregnancy?

We do not recommend using the Shika acupressure set in pregnancy, as research has shown that it may induce labour, especially during the first trimester. However, you can use it safely postpartum and it will help you to relax.

Can I use Shika acupressure mat and pillow set on any part of my body?

Yes, you can use acupressure mat and pillow set on any part of your body, such as your back, neck, shoulders, hips, legs, and feet. However, it is important to avoid using it on open wounds or sensitive areas.

How do I clean my Shika acupressure mat and pillow set?

Wipe with a damp cloth and mild soap. 

Avoid using hot water or harsh chemicals that can damage the plastic spikes or acupressure points.

Remove inner fillings from mat & pillow; Hand wash with mild soapy water. Hang to dry.

How do I store my Shika acupressure mat and pillow set?

You can store your acupressure mat and pillow set in the storage bag included. Keep in a dry and cool place, away from direct sunlight and heat. 

Can I return my Shika set?

We give you a 30 day trial and if you are not happy, contact us and we will arrange your free return, provided they are in the same condition as when you received them.

We have extended our Warranty to 5 years Warranty. What does the 5 year Warranty cover?

Shika set has a 5 year warranty that covers any defects. We use medical-grade peak plastic spikes and great quality material, with natural inner fillings. Shika set has been made to last. Wear and tear is possible with time, however, if you have any concerns regarding any defects, please get in touch at contact@shikawellbeing.com

Legal Disclaimer

Legal Disclaimer

It is important that you check with your physician before using our product. Take care when opening the acupressure mat set as the SPIKES CAN BE SHARP. Use with caution and ensure that you read the user manual and all information provided. 

SHIKA WELLBEING acupressure set does not provide a medical cure and is not a substitute for any medical treatment. As a company, we shall not be liable for any direct or indirect consequences as a result of using our product incorrectly. 

Who is not suitable to use the acupressure mat & pillow set?

WARNING

Do not use if you are pregnant, have a skin disease, haemophilia or taking anticoagulants due to bruises and bleeding. Do seek advice from your Healthcare Professional before making a purchase. This product is not suitable for children under 5 years.

Aromatherapy gift sets Returns

How do I return an unwanted or damaged order?

-The product must have been purchased from Shika Wellbeing UK website.

-You have a 30 day returns, provided the set is in the original condition as you received them, unopened and unused.

-Please contact us using email below and we will send you a printed return label.

-If item is damaged, please send us an image of the damage item with your order ID number at contact@shikawellbeing.com. We will send you a return address label.

-After your return is received & inspected. Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

-Please retain proof of purchase until your return has been processed.